Transactional email templates
Preview, publish and restore account and order email content.
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Find the right template
Open Marketing → Email templates for registration verification, password reset, order confirmation and shipment notification. Templates apply across the installation.
Content, Preview and Version history separate editing, review and recovery. Preview uses synthetic sample data and sends no email.
Edit and preview
- Select the template and edit the subject, heading and message. Account templates also support an action label.
- Use only the variables listed in the editor. Keep required expiry, order or shipment details.
- Save the draft with a change reason.
- Open Preview and check desktop/mobile widths, HTML and plain text.
- Compare the saved draft with live content before choosing Review & publish.
Publish the reviewed revision
Publication requires a successful preview of the exact saved revision. Save or discard unsaved edits first. If someone else changed the draft, reload and review their version before publishing.
Read access, editing access and publication access are separate permissions. Publication is recorded in audit history.
Restore and verify delivery
Content is applied when the worker first prepares a message. Retries keep that rendered snapshot. A published template does not prove inbox delivery; investigate provider and queue status separately.
- Open Version history to inspect the publisher, time and reason.
- Restore the intended version into the draft.
- Preview and publish again to make it live.
- Verify a permitted account/order event through the configured delivery workflow.